We have discovered a fraudulent Facebook profile that has copied our FFFN page trying to scam our followers. They have set up a fake FFFN account on Facebook and are messaging our followers. They are claiming that they are contacting you about a giveaway competition.
We have reported the account to Facebook and hope they will remove it soon. Please help us by reporting this fake FFFN page, as every person that reports it helps escalate this scam report with Facebook’s internal team.
How To Report This Scam Account
If you would like to help us ensure this scammer page is taken down by Facebook, you can help by reporting the page to Facebook too. The last occurrence of this it took weeks for Facebook to act, so the more reports they get, the faster this will be addressed (we hope!).
Here’s how you can help:
- Go to the scam page – https://www.facebook.com/mhd.reval.319?mibextid=LQQJ4d
- Click the the “…” button and click “Find support or report” option.
- Click “Pretending to be someone”
- Click the “A Business” option and then search for “FFFN”
- You should be able to find our FFFN page as the first option.
If you see this page or any other suspicious pages claiming links with us, please let us know by emailing support@fffn.com.au so that we can also report them to Facebook as spam pages for their review and removal from the platform.
This is the Fourth Time that Scammers have targeted our Facebook Page
It goes without saying, but online scams fkn suck. We have been targeted by overseas scammers three times previously, pretending to be our business and contacting our followers.
We are beyond frustrated that scammers would target a brand trying to support charity and bring awareness to mental health.
Facebook has not acted quickly enough each time we’ve reported these scammers and our customers have been scammed out of thousands of dollars. It’s very frustrating to not get proper support from Facebook which has led to our followers being scammed. We’ve done everything we can to inform our customers as soon as we become aware of this.
Never give your personal details over Facebook Messenger – only purchases should be main over reputable websites
It’s not a good idea to use Facebook Messenger for financial transactions, as it is not a secure platform.
If you’ve received an email stating that you have won or been selected for something, it is likely a scam. Please check that it’s from the correct company, take the conversation to email and if you discover .
Conclusion
We have no doubt that Facebook is a great way to connect with people around the world and share information, but we also need to be aware of potential scams. The best way to protect yourself against these fraudsters is not to give out any personal information over Facebook Messenger or any other social media channel. Only purchase items from reputable websites and don’t fall victim by clicking on phishing links sent by fake accounts pretending they are legitimate businesses!
